Building agility and adaptability
Business goals need to be supported by the right operating models
Organisations must make complex decisions as they mobilise to achieve their business goals. Faced with competing priorities, limited resources and unsuitable operating models, many fail to reach their objectives.
The opportunities, challenges and barriers organisations may face include:
- Enabling growth, faster decision-making, innovation and greater agility
- Organising work in the post-COVID world
- Becoming truly customer-focused
- Aligning workforce transformation to organisational structures
- Making their strategy work
Under increasing internal and external pressures, there may be a temptation to implement reactionary initiatives that might look good in the short term but do not deliver lasting impact. To overcome challenges and realise their business strategy, leaders must rethink how their organisation functions and design operating models for sustainable outcomes.
Organisations can achieve their business objectives by getting the fundamentals right, beginning with holistically (re)designing business models, structures, processes, capabilities, governance, ways of working, metrics, incentives, funding and resourcing.
Greater adaptability delivers clear business benefits. Responsive companies’ revenues grow 37% faster and generate 30% higher profits than non-responsive companies.
The pillars of agile organisations
High-performing, agile organisations:
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Embrace an aspirational purpose and clearly communicate their strategy
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Monitor the environment and respond quickly
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Know how they create, capture and deliver value
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Test, learn and iterate
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Have the ability and capacity to change and reconfigure their resource base quickly
Continuum of choices in organisation design
